Quality

The UL Sport division is currently (2015/16) reviewed by a peer review panel as part of the Quality Initiative at the University. The Division’s QMS continues to be a work in progress designed to comply with the recommended guidelines as advocated by the University of Limerick Quality Management Systems Framework.  The UL quality review process for support departments was designed to satisfy the requirements of the Universities Act 1997 and to assist departments in establishing effective QMS.

The Division is committed to maintaining a high level of quality and strong customer , while striving to continually improve the level and quality of service we provide to our customers. The Division embraces Quality as an integral part of its operations.  The guidelines, that have been adopted by the UL Sport Division as the standards that underpin and drive the development of its QMS are:

  • Customer Focus
  • Leadership
  • Engagement of people
  • Process Approach
  • Continual Improvement
  • Evidence-based Decision Making
  • Relationship Management

The UL Sport Division welcomes the opportunity to work with the review group. We look forward to receiving the group’s report and to implementing an action plan that will contribute to the Division’s future development.

Quality is a collective staff driven agenda on the UL Sports division’s ethos.  The members of the quality team that oversee this are as follows. The quality team meet weekly currently with a view to extending that to once a month to action the implementation plan.

  • Gerard Cunningham
  • Neasa Fahy O Donnell
  • Sinead Kelly
  • Jennifer-Anne Mulholland
  • Noreen O Connell
  • Andree Walkin
  • Alan Ward

Mission Statement:
To become a world-class campus for physical activity, sport, recreation and health”

Quality Statement

Customer Charter

Quality Manual

QMS Processes:
1. Training and Development
2. Documentation Control
3. Self-Assessment
4. Communications
5. Continual Improvement